Terms and conditions.

Factory Outlet Terms & Conditions.

 

All Factory Outlet deliveries are subject to a charge. Please see below for a breakdown.

*this covers most UK Mainland Postcodes, restrictions apply

 

If you have paid £75 for delivery, you have paid for a drop off only delivery which means that the drivers will not build your items or remove the rubbish from your property.

If you have paid £150 for delivery, you have paid for our white glove service. Our delivery drivers will place the product where it is required, build it and remove the rubbish from your property.  

 

Neptune Factory Outlet offers samples, imperfect and discontinued products at reduced prices. Due to the nature of our product we are unable to offer any warranty or accept returns of unwanted goods. Refunds will only be authorised where the item purchased and subsequently received is not as initially described or is otherwise faulty. Your statutory rights are unaffected.

 

Please feel free to contact us on 01793 427439 if you have any further questions.

 

Kind regards.

 

The Factory Outlet Team

 

 

©Copyright 2012 Neptune Europe Ltd.