Important Information

Please read the below information which may be of assistance.









Delivery is charged as follows

Full Delivery including building and placing of the product and full removal of packaging is £150

Alternatively if you are happy to build the items for yourself and dispose of the waste then the delivery fee would be £75 for a drop off only delivery.

Please visit our Delivery charges page to to check for Scottish delivery costs

Delivery is chargeable for all factory outlet purchases irrespective of whether you are expecting a full price delivery from either from or from one of our stores. We are unable to deliver to one of our retailers.

Alternatively you are welcome to arrange your own courier, or collect from our warehouse. If you wish to collect please give us at least 24 hours notice of your expected collection time so we may ensure your item(s) are ready for you.



Neptune Factory Outlet.

01793 427 439


Kind regards.


The Factory Outlet Team



©Copyright 2012 Neptune Europe Ltd.